Terms and Conditions

Last updated: April 2026

By using Claven, completing an assessment, submitting information, viewing results, or requesting a deeper breakdown, you agree to these Terms and Conditions. For information about how personal information is collected, used, and handled, please review our Privacy Policy at claven.com/privacypolicy.

1. Acceptance of Terms

These Terms and Conditions govern your access to and use of Claven, including its assessments, scoring logic, summaries, generated insights, emails, pages, forms, and related content or communications.

By accessing or using Claven, you agree to be bound by these Terms and Conditions. If you do not agree, do not use the site or assessment experience.

2. Nature of the Service

Claven is an automated, informational assessment tool designed to help users better understand their current position in relation to a possible home sale, purchase, or move.

Claven generates standardized outputs based on the information you provide. Those outputs may include a score, profile, summary, position range, friction signals, structured interpretations, or deeper analysis.

Claven is not a brokerage, listing service, valuation tool, transaction platform, escrow service, lending platform, legal service, tax service, or financial advisory service.

3. No Professional Advice

Claven and all related content are provided for general informational and educational purposes only. Nothing on this site, including any score, summary, profile, result, insight, generated explanation, or deeper breakdown, constitutes legal, tax, financial, investment, lending, appraisal, or real estate advice.

You are solely responsible for evaluating any decision relating to a property sale, purchase, financing strategy, timing, transition, or communication with any professional.

4. No Agency or Fiduciary Relationship

Your use of Claven does not by itself create an agency, brokerage, fiduciary, advisory, client, or representation relationship with Claven or with any real estate professional identified on or connected to the site.

Any such relationship, if it is ever created, would arise only through a separate and direct agreement outside of Claven.

5. Scores, Results, and No Guarantee of Outcome

Scores, assessments, and generated outputs are informational outputs based on user-provided inputs and internal system logic. They are intended to help frame position, readiness, and decision factors, not to predict or guarantee any specific result.

Claven does not guarantee:

  • that you are ready or not ready to buy or sell
  • a particular price, value, or valuation
  • the timing of any transaction
  • market performance, competition, or buyer demand
  • financing approval or affordability
  • any legal, financial, or tax outcome

Any action you take based on your use of Claven is taken at your own discretion and risk.

6. Accuracy of Information Submitted

You are responsible for ensuring that the information you provide is accurate and complete to the best of your knowledge.

Because results depend on your inputs, incomplete, outdated, or inaccurate information may affect the relevance, usefulness, or accuracy of your results.

7. Optional Communication with a Connected Professional

In some experiences, Claven may be presented in connection with a licensed real estate professional or brokerage.

If you choose to opt in, Claven may share a limited snapshot of your current position and certain contact details with the connected professional. This sharing is optional and occurs only if you affirmatively select the applicable sharing option.

Submission of your information does not obligate you to work with any agent, broker, lender, or service provider.

8. Privacy

Your use of Claven is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.

Privacy Policy: claven.com/privacypolicy

9. Intellectual Property

All content, design, text, branding, layout, assessment flow, scoring frameworks, system logic, generated structures, and site graphics made available through Claven are owned by or licensed to Claven and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, republish, modify, reverse engineer, scrape, or create derivative works from any part of the platform without prior written permission.

10. Permitted Use and Restrictions

You agree to use the site only for lawful purposes and in a manner that does not interfere with the operation, security, or integrity of the platform.

You may not:

  • submit false, misleading, or fraudulent information
  • attempt to access non-public areas of the site
  • scrape, harvest, or automate extraction of content
  • interfere with the site’s operation or security
  • use the site in violation of applicable law

11. Third-Party Links and Services

The site may contain links to third-party pages, services, tools, or platforms. Claven is not responsible for the content, terms, privacy practices, or availability of any third-party service.

12. Disclaimer of Warranties

Claven is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability.

We do not warrant that the site will be uninterrupted, error-free, secure, or free from harmful code, or that any defects will be corrected.

13. Limitation of Liability

To the fullest extent permitted by law, Claven and its owners, operators, affiliates, licensors, service providers, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, opportunity, goodwill, data, or use, arising from or related to your use of the site or reliance on any result or content.

To the fullest extent permitted by law, any claim arising out of or relating to the site will be limited to the amount, if any, you paid directly to use the service.

14. Indemnification

You agree to defend, indemnify, and hold harmless Claven and its owners, operators, affiliates, and representatives from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the site, your violation of these Terms and Conditions, or your violation of any law or third-party right.

15. Changes to the Site or Terms

Claven may modify, suspend, discontinue, or update the site, the assessment experience, the scoring framework, or these Terms and Conditions at any time, with or without notice.

Continued use of the site after any update constitutes acceptance of the revised Terms and Conditions.

16. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

17. Contact

For questions regarding these Terms and Conditions, you may contact:

Claven
support@getclaven.com

Claven is an independent, automated assessment tool designed to provide general insights based solely on user responses. It does not provide real estate advice and does not represent or act on behalf of any real estate professional. Results are generated through a standardized system and are not tailored by any individual agent or broker.

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Support: support@getclaven.com